BOOKING & PAYMENT GUIDE

Please read the Booking & Payment guide carefully before taking your booking action. To have further advice from us, please contact at [email protected] or call us. +84-912 130 878 (Mr.Duke).

BOOKING GUIDE

Booking your tours and cruises with VAC Travel just a few clicks:

Click 1: Browse our website http://vactravel.com for tours, cruises, and other destinations.

Click 2: Click on the REQUEST button, fill in the REQUEST FORM and click SUBMIT. Can’t find something that fits your needs yet? Take one more step.Click & fill in DESIGN YOUR TRIP form and click SUBMIT. As soon as VAC Travel receives your requests, VAC Travel’s specialists will take care, build your trip and get back to you shortly with the most favorable offer. If you hate to fill Forms & have no time. Call us +84 912 130 878 (Duke). We are available 24/7, your request will be carefully noted and your perfect holiday will be built according to your needs. If you wish to have more advice from our experts for your tours and cruises. Then fill in the REQUEST CALL . Our experts will call you to follow your requested time.

2. Confirming/Paying

Your perfect holiday should be exactly what you wish. We encourage you to review carefully what we offer, letting us know what changes you would like to make. This step may require several emails/call exchanges until you are satisfied. Once you’re satisfied with the customized tour. VAC Travel will need a few working hours to make reservations for all tourist services. As soon as the availability and reservations of the services are confirmed, we will request a deposit. Please refer our Payment Guide for more details. Once your deposit is received by VAC Travel, we will send you the service voucher which confirms all the services of the tour and provides contact details and instructions for the final payment schedule.

PAYMENT GUIDE

1. DEPOSITS

A NONREFUNDABLE deposit of US$200  or 20% of the total amount if the booking is more than US$1000  is required upon booking.

FULL PAYMENT

Full payment shall be received no later than 60 days (2 months) prior to the Customer’s arrival, or if the booking is made within 60 days (2 months) prior to the Customer’s arrival, full payment must be made upon signing the Reservation Form. All payments shall be made either by major credit card or by telegraphic transfer to the appropriate account:

  • Company’s name: VAC TRAVEL COMPANY LIMITED
  • Address: Number 20, Alley 628/4 Hoang Hoa Tham St, Buoi Ward, Tay Ho District, Ha Noi, Viet Nam
  • BANK’S NAME: TECHCOMBANK DONG DO
  • Bank account:

                                         VND: 19128582419660

                                         EUR: 19128582419016

                                         USD :19128582419881

  • SWIFT CODE: VTCBVNVX
  • BANK CODE OR CITAD CODE: 01310001 (Important Notes for those who make the payment through wire transfer).

After the transfer, please email us the transaction receipt issued by the Bank. Once we have received your payment, we will begin securing your booking.

Visa or Master Card secure online CREDIT CARD payment via OnePay:

OnePay is a leading online payment company in Vietnam. Major credit cards such as Visa/ MasterCard and American Express (Amex) are accepted. You will be charged a 3% processing fee for Visa/ MasterCard and 3.8% of American Express (Amex), on the total amount paid, when using this service. VAC Travel securely connects with OnePay Payment Gateway to accept Online Card Payments.

All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored on our system (Merchant). After you have received our Invoice Payment link via email, please check all information therein.

If all the information is correct, please read the Terms and Conditions and check, then click Submit. You will then be directed to the OnePAY Payment Gateway to pay us online with Visa, MasterCard and American Express with the following steps:

1.Fill in your Card information: The URL (Uniform Resource Locator) will begin with https://onepay.vn

2. Make the payment fill in the information requested,

3. Click “pay”.

Please note: If either OnePay or VAC Travel has reason to believe that the payment you made was fraudulent, we reserve the right to hold your booking and request another method of payment.

The Western Union Payment.

Western Union (http://www.westernunion.com) is the fastest way to transfer your payments. You can transfer money at both a Western Union Agent close to your home or pay by credit card online (The Western Union accept Visa, Master cards and other kinds of credit cards issued by banks in your home country).

Please be advised that VAC Travel does NOT cover any transaction fees required by the Western Union, these must be paid by the customer. Please send your payment to VAC Travel with information as below:

  • First name: Nguyen
  • Last name: Tien Du
  • Address: VAC Travel Co.,Ltd.
  • Number 20, Alley 628/4 Hoang Hoa Tham St, Buoi Ward, Tay Ho District, Ha Noi, Viet Nam
  • ID number: 131341014
  • Phone number: +84 912 130 878
  • Email: [email protected] (or [email protected])

After the transaction, please send us the following information:

  • Money Transfer Control Number (MTCN)
  • Secret code (if applicable).
  • Name of the sender. If paying with credit card please give the name as shown on the card.

Cash payments (avoiding additional fees) Cash payments could be made upon arrival for the final amount directly to the VAC Travel via our company, tour guide or accounts staff . Cash payment is only accepted in writing and issued by the VAC Travel company. Please contact us at [email protected] for details until the final payments in CASH are accepted.  Return to home page