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Below is a list of frequently asked questions by visitors while on tour
If you need any other information, please refer to these frequently asked questions to get more information!
Note: We will continue to update this section with new information as we have it.
The wellbeing of our travelers, staff, and the communities we visit is our top priority. To help travelers stay safe and avoid contributing to the spread of the coronavirus, and due to travel restrictions in place around the world, we’ve suspended most of our trips through the end of April 2020—through a small number of specially adapted trips remain on offer, mainly for people traveling locally and regionally in areas where it's possible to do so responsibly.
A number of trips scheduled for September and October have also been postponed. Trips taking place later this year and in 2021 are set to proceed as planned, and we’re continuing to monitor the situation closely.
We know that many of our travelers have been looking forward to their trips for months and even years. Further, our trips are designed to have a positive impact on the individuals, communities, and the places they visit.
As long as travel can happen safely and responsibly, we’re committed to helping make these special experiences and positive impacts possible for our travelers and collaborators around the world.
To determine whether we can safely and responsibly run a trip, we’re continuing to work closely with the security and medical experts. We’re also following advisories from the Centers for Disease Control and the Vietnamese Government as they continue to be updated, working to ensure we follow evolving travel guidelines based on the information we have, we will proceed with scheduled departures to destinations where we’re confident we can operate safe, successful trips.
You can find more information on our approach and decision-making process here. As the world adapts to COVID-19.