We swapped many emails with Duke as we planned a short 3 night/4 day trip from HCM. We weren’t sure what we wanted and Duke was very patient with us . We had Mr Thang as our guide and Dri as our driver. Thang was knowledgeable, friendly and helpful. Dri was cheerful and a good driver. Our trip was one night in Cat Tien and 2 nights in Dalat region. The kids enjoyed it and it was a welcome break from HCM. I would recommend this travel agency but it’s worth you having done a little research yourself and also check the hotels to see if they are the ones you’d want to stay in.