Trip Inclusion
- Private English-speaking local storyteller (your group only)
- Private air-conditioned vehicle & professional driver
- All food tastings and beverages included in the experience
- Bottled water throughout the tour
- Personalized dietary accommodations arranged in advance
- Carefully vetted local food venues (hygiene, ingredient quality, local authenticity)
- 24/7 WhatsApp support throughout your trip: +84 912 130 878
Trip Exclusions
- International & domestic flights
- Travel insurance
- Personal expenses & souvenirs
- Tips for guide and driver (not mandatory, always appreciated)
- Visa arrangements
Thing To Carry
Comfortable, closed-toe walking shoes
Light, breathable clothing suitable for Hanoi weather
Camera or smartphone
Personal medication if required
An appetite — and genuine curiosity
Cancellation Policy
01. CANCELLATION BY COMPANY
(i) If the Tour is not paid for by the due date, the Company shall have the right to cancel the Tour
(ii) In the event that the Company does not receive the minimum number of bookings to provide the Tour, the Company, at its own discretion, shall be entitled to cancel or curtail the Tour at any time up to 4 weeks prior to the arrival of the Customer and the Customer shall not be entitled to make any claim for loss arising as a consequence of cancellation or curtailment in these circumstances. The Company shall notify the Customer within seven days of cancellation or curtailment required by the foregoing circumstances.
02. CANCELLATION BY THE CUSTOMER
When the Customer cancels the Tour reservation, then the effective date of cancellation will be the date the Company receives written notification. The cancellation charge to the Customer is listed below.
>30 days: deposit is forfeited 30-08 days: 30% of the Tour price is forfeited 07-03 days: 50% of the Tour price is forfeited 48 hours and no-show: non-refundable For the avoidance of doubt, since some suppliers (hotels, cruise companies) have cancellation policies that are different from those of the Company, the cancellation charge may, at the Company’s discretion, be adjusted accordingly.
Refund Policy
- Refund 100% of the tour cost if cancel before 30 days before the tour start.
- Refund 70% of the tour cost if cancel from 30-08 days before the tour start.
- Refund 50 % of the tour cost if cancel from 07-03 days before the tour start.
- Within 48 hours/No show- nonrefundable
Confirmation Policy
The confirmation will be sent via the email to the customer in 24 hours after the booking has been made- except at the weekend and national holiday